Direct support

Holiday operating hours

We’re here during the holiday season.

Our 13 11 20 Cancer Information and Support Service will continue to operate, 9am to 5pm, Monday to Friday, excluding public holidays across the Holiday season.

Referral to other programs and services before and after the Holiday period will be dependent on the availability of employees and volunteers.

You can talk to us.

Being diagnosed with cancer or supporting a loved one can leave you with many questions. We want to help you find the answers. 

Our team can give you information on a range of topics, including: 

  • Risk reduction 
  • Early detection 
  • Diagnosis and treatment  
  • Emotional impact  

We can also connect you with a range of support services available to anyone affected by cancer.  

You matter to us, so call, email or chat with someone who cares today.

Call Us 13 11 20

You can access our confidential information and support line Monday to Friday 9am – 5pm (excluding public holidays).

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Email Cancer Support

Our Cancer Information and Support team will respond to your email or online form within 2 business days.

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13 11 20 Webchat

You can access our confidential information and support webchat Monday to Friday 9am – 5pm (excluding public holidays).

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Your Rights and Responsibilities

As a Cancer Council Queensland service user you have certain rights and responsibilities

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You can make a difference 

Our work is only possible because of your generous support. 32,000 Queenslanders were diagnosed with cancer last year, but only 7,000 accessed our support services. You can help us make sure no Queenslander faces cancer alone.  

Donations over $2 are tax deductible. 

Donate now