Support during COVID-19
Cancer Council Queensland values the health, safety and wellbeing of our employees, volunteers and especially those living with cancer. We are focused on doing what we can to prevent the spread of COVID-19.
Please note that some of CCQ’s COVID-19 measures may exceed what is required by Government direction. These measures have been carefully decided upon to add additional degrees of protection against the transmission of COVID-19.
We have increased cleaning measures throughout the vehicle fleet and have provided hand sanitisers and masks for use in all our vehicles.
At this time, we would like to advise that all booking is made without guarantee of service. If we cannot provide the service, we will advise you at the earliest possible time so you can make alternative arrangements.
Home to Treatment
The Home to Treatment service aims to reduce the financial and emotional burden of cancer by providing transport to service users who are facing hardship in accessing their treatment.
These hardships may include:
- Financial hardship
- Limited family and social support
- Inability to self-drive
- Inability to access public or community transport
The service will transport eligible service users between their home and treatment facility within the Designated Service Area.
Home to Treatment is currently available in the following locations:
- Brisbane Metro
- Brisbane North Lakes
- Cairns
- Rockhampton
- Townsville
To access Home to Treatment, a service user needs to be referred by a health professional.
To refer to the service, the health professional must:
- Have read the Home to Treatment Guidelines and Home to Treatment FAQs
- Assess the service user as eligible for Home to Treatment
- Determine the service is suitable and will meet the service user’s needs
- Obtain the service users consent before referring to the service
- Complete and submit the online Home to Treatment Referral Form
Once the referral has been submitted and processed, the service user will be contacted by the Cancer Council 13 11 20 Information and Support service to conduct a support assessment and to discuss the service and their transport needs.
At the time of the call, 13 11 20 will provide the service user with the telephone number of their local Home To Treatment service and with information on how to make a booking.
Before completing the referral, please ensure you have read the Home to Treatment Guidelines and FAQ’s to ensure your clients eligibility and if the service is suitable for them